Contact us

Have a question? We’re here to help!

  • Shipping Questions
  • Product Information
  • Order Tracking
  • Returns and Refunds
  • Our secret home decor tips!

Because we don’t employ robots but humans for our customer service, our replies might take longer. We are actively working on getting your question answered as soon as possible thought!

Our business times are from 9am to 12pm (CET) from Monday to Friday.

We’ll try to get back to you the same business day but some tickets slip through to the next day.

Here is our contact information:

Meet our customer support team

Small but competent: You are in good hands. Our dedicated team members will contact you shortly regarding your queries.

Celine Ström

Head of Customer Support

Stefan Viklund

Support Advisor Associate

Monika Nilsson

Community Management & Support Specialist

Kathy Mansi

Customer Support Specialist

  • Contact Details

    Nordic Abode
    27 Old Gloucester Street, 
    London WC1N 3AX
    CRN: 13591916

    Service Hours:

    9am - 12pm CET, Monday to Friday.